Who is responsible for the processing of personal data?
In accordance with the provisions of current regulations, art. 24 of the Regulations
Are you obliged to provide personal data?
Visiting the WEBSITE does not mean that the USER is obliged to provide any information about themselves. However, the use of some of the services available on the WEB depends on the completion of personal information forms. The data requested in the different forms on the WEB are those necessary to provide the requested services. Refusal to provide the data indicated as necessary may mean the impossibility of adequately providing said services. Likewise, you may provide data voluntarily so that these services can be optimally provided. Likewise, certain functionalities of the website depend on you authorizing the processing of your personal data. Therefore, as provided in art. 7 of the European Regulation
For what purpose will the company process the user's personal data and for how long?
The personal data that you provide for the provision of the different services made available through the WEB site will be processed by the COMPANY, in accordance with the following purposes:
• In the case of Online Registration, the purpose is to manage the creation of a USER account for the attention of the different services offered by the COMPANY that allow the telematic processing of the different services. registrations.
• If a provided contact email is included, the purpose will be to respond to the request made.
• In the case of Telephone Services, calls made to the COMPANY's Customer Service may be recorded for service quality reasons.
At the time of requesting any of the services or making use of the indicated functionalities, you will be offered more detailed information about the specific treatments.
How long will the company process personal data?
The USER's data will be kept as long as it is necessary for the provision of the requested services and, once said provision has been completed, their data will be kept for the time strictly necessary, or for the time legally established for possible responsibilities derived from the service provided. In the case of registered USERS, the processing of data will also continue for the time strictly necessary, or until the request to cancel the account created based on their right to deletion. In the case of recording telephone calls for quality reasons, the maximum retention period will be six months.
What categories of user data will the company process?
The personal data necessary for the provision of the different services available on the WEB will be those indicated in the corresponding form enabled for this purpose.
What is the legitimacy of the processing of user data?
The processing of the USER's data by the COMPANY is expanded in the request by the USER for the services made available through the WEBSITE or, where appropriate, in the consent requested for specific purposes, and which you can withdraw at any time. However, if you revoke your consent, this will not affect the legality of the treatments carried out previously.
To which recipients will the user data be communicated?
The personal data provided by the USER will not be communicated to third parties, unless this is necessary for the provision of the requested services, or when the USER has expressly accepted their communication. In both cases, the USER will be duly informed of this possibility before proceeding to communicate their personal data.
For users who register on our website (if any), we also store the personal information they provide in their user profile. All users can view, edit or delete their personal information at any time (except they cannot change their username). Web administrators can also view and edit that information.
What responsibility does the user have?
The USER will be responsible for ensuring that the data provided to the COMPANY is true, accurate, complete and updated. For these purposes, the USER will be responsible for the veracity of all the data communicated and must keep the information provided duly updated, in such a way that it responds to their real situation. Likewise, you will be responsible for any false or inaccurate information provided through the WEBSITE and for any direct or indirect damages that this may cause to the COMPANY or third parties.
What rights does the user have?
El USUARIO puede enviar un escrito a la dirección de la EMPRESA o a través de El USUARIO puede enviar un escrito a la dirección de la EMPRESA o a través de correo electrónico firstname.lastname@example.org, con la Referencia "Protección de Datos", adjuntando fotocopia de su documento de identidad, en cualquier momento y de manera gratuita, para:
- Revocar los consentimientos otorgados.
- Acceder a sus datos personales.
- Rectificar los datos inexactos o incompletos.
- Solicitar la supresión de sus datos cuando, entre otros motivos, los datos ya no sean necesarios para los fines que fueron recogidos.
- Obtener de la EMPRESA la limitación del tratamiento de los datos cuando se cumpla alguna de las condiciones previstas en la normativa de protección de datos.
- Solicitar la portabilidad de sus datos.
- Reclamar ante la Agencia Española de Protección de Datos cuando el interesado considere que la EMPRESA ha vulnerado los derechos que le son reconocidos por la normativa aplicable en protección de datos.
Is it safe to provide personal data?
The COMPANY will treat the USER's data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy with respect to them, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures that guarantee the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed.
Last update: January 2, 2019.